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Customer Update

To improve your experience with our aftersales department, we have partnered with "Cue" to bring you an optional  form of communication through WhatsApp. 

From making and confirming bookings, keeping you updated on your cars progress with us whilst work is being completed and following up after the works have been finished, we can speak to you via WhatsApp for ease of communication.

Latest News

The New Isuzu D-Max - In stock and available Now!

14-11-2024 Yes, we have unsold stock available now for immediate delivery! Grab yourself a…
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Last chance to recieve the £750 Motability New Vehicle Payment

14-11-2024 It's called the New Vehicle Payment for cars  It’s currently…
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Get your Winter Safety Check today

14-11-2024 Being stuck on the side of the road with a broken down engine in the cold…
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Fussell Wadman Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Fussell Wadman Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only. This information can be checked on the Financial Services Register by visiting the FCA's website https://register.fca.org.uk/ or by contacting the FCA on 0800 111 6768.

 

We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.

 

If you would like to know how we handle complaints, please ask for a copy of our complaints handling process. You can also find information about referring a complaint to the Financial Ombudsman Service (FOS) at financial-ombudsman.org.uk

Motor Industry Code of Practice: We are more than happy to comply with and subscribe to the Motor Codes Industry Codes of Practice designed to make the Motor Industry fair for all customers.

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Copyright © 2024 Fussell Wadman Ltd. All Rights Reserved.
VAT Number - 139514266 | Company Number - 1111958 | FCA Number - 404265

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