Telephone: 01380 731970

  

The History of Fussell Wadman

Fussell Wadman, is a family business established in 1973 by Tom Fussell & Basil Wadman, and remains so to this day.

Our aim is to consistently deliver a high level of service at a fair and transparent price.

Our sales department will always be on hand, both during the purchase of your car and afterwards when you need them. “They won’t sell you a car, they will help you buy a car”.

Our service department will always strive to deliver our core values as a family business, a traditional high level of service, at an honest, fair and transparent price. We will always do our utmost to deliver what you need and only what you require.

Fussell Wadman have won the prestigious Peugeot “Gold Lion award” for customer service multiple times since its re-introduction in 2010.

We pride ourselves on consistently meeting our customer needs across all facets of our business. So why not give us a try?

Fussell Wadman Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Fussell Wadman Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only. This information can be checked on the Financial Services Register by visiting the FCA's website https://register.fca.org.uk/ or by contacting the FCA on 0800 111 6768.

 

We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.

 

If you would like to know how we handle complaints, please ask for a copy of our complaints handling process. You can also find information about referring a complaint to the Financial Ombudsman Service (FOS) at financial-ombudsman.org.uk

Motor Industry Code of Practice: We are more than happy to comply with and subscribe to the Motor Codes Industry Codes of Practice designed to make the Motor Industry fair for all customers.